Requests for Home Visits
Request for Home Visits Patients are requested to telephone before 10.00am where possible, if a visit is required for that day. Emergency visits only will be arranged after this time.
When booking the appointment please provide the receptionist with as much information as possible. This is to enable our Nurse Practitioner, who manages the majority of Home Visits, to triage these appointments and allocate them to a Doctor where appropriate.
Also worth bearing in mind, a doctor can see approximately 4 times as many patients in the surgery as they can in the time it takes to do a home visit.
If you are housebound, you may also be visited at home by a Community Nurse. For more information on this please contact 01962 831 010.
A request for a home visit should only be made for those who are truly housebound. "Housebound" means that you are physically unable to leave your home. Housebound status varies for some people. You may have an illness that prevents you from walking or leaving the house which would mean you need a doctor or nurse to visit you at home. However, when you are well again this might improve and you would no longer be classed as housebound.
For you, the patient, it is always far better to be seen at the surgery where there are more resources available to enable an individual to be examined and investigated.
Not having a car does not make an individual housebound and the NHS expects you to find transport for yourself. You should make yourself aware of the Care Group Transport Coordinator (07706 167 011), which offers a wonderful service for a small fee.
For those who offer lifts to patients it is our experience that they are always very grateful to the neighbours, family, and friends who help them into the surgery for their health care.
Despite this statement about the scarcity of NHS resources, please be confident that the truly housebound patients will ALWAYS be accommodated when requesting a visit.