Online Services

Consult online

Welcome to Bishops Waltham Surgery

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To view the latest information regarding COVID 19 please click here



The Dispensary is currently closed between 1pm and 2pm

During this difficult time, we want to assure you that we are still providing medical care. Please do not put off contacting us if you have a medical need. Contact us via e-consult or telephone and if you need to be seen face to face , we can arrange to do this safely.

The Surgery are trying to adhere to self distancing, we ask for all patients to self distance by 2 meters if possible, this is to protect yourself and the staff in The Surgery. If you are unable to self distance in The Reception area due to there being to many people, we do ask for patients to wait outside until they are able to do so.


We also ask for patients to wear facemasks when visiting The Surgery where possible. There are certain groups of people who are exempt from this requirement and they include:

  • Children under the age of 11
  • People with disabilities
  • Those with breathing difficulties
  • Those who are travelling with someone who relies on lip reading

The Surgery Toilet

Where possible the Patient Toilet should not be used unless absolutely necessary.

If a Doctor / Nurse require a sample then you may use the toilet, but we do ask for you to wipe down the toilet with Clinell wipes (yellow packet)


Information For Parents

COVID19 is unlikely to cause a serious illness in children, but please remember children can still become seriously unwell from other causes that are always around. Please do not let concerns over COVID19 stop you from contacting medical services. If you are not sure if your child needs to be seen please go to for advice or contact 111 or your GP. For information about crying babies go to If your child is severely unwell call 999 or go to ED.



 Consult online

 We are pleased to offer E-CONSULT an alternative way of getting advice from your GP.

Please click on the panel above (contact our doctors online) and follow the guidance to see how you can get the quickest and most appropriate care.

E-CONSULT can be used in different ways to get help and advice, please see below:

  • Self-help advice
  • Professional advice other than GP’s e.g. your local pharmacist
  • Contacting your GP for either a medical problem or administrative problem such as a sick note

This service is to benefit you by offering an alternative way of getting in contact with your GP, we hope this service will be beneficial for you.

Online Services - EMIS Patient Access / NHS App


NHS App 


GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online - This service is temporarily unavailable due to the current pandemic, so we do ask for you to either complete an econsult or call The Surgery.
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time.

For further information and Online Access Registration Forms please click here

Access & Parking

The surgery is accessible to wheelchair users and has disabled parking bays close to the building with a ramp to the front door. Patients unable to open the front door should use the bell to request assistance from a member of staff. The patient toilet is fully equipped for the needs of disabled users.

There is a convenient public car park just a short distance from the surgery in Lower Lane. Patients are asked not to park on the surgery forecourt as this may cause an obstruction to vehicles required for a medical emergency.


Smoking is not permitted anywhere on the surgery site.

Mobile Phones

We kindly request that you refrain from using your mobile phone whilst in the surgery building.


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(Site updated 31/07/2020)

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Bishops Waltham Surgery

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